Family Room
- 2 Single beds
- Bathtub
Hotel · Madrid · Community of Madrid
Hotel Madrid Centro, Affiliated By Melia
A 3-star base on Gran Via, within walking distance of the Royal Palace and Plaza Mayor, with a fitness centre and a breakfast that draws repeat guests.
- 5-minute walk to Catedral de la Almudena
- 24-hour reception and tour desk
- Breakfast with gluten-free and lactose-free options
8.1
Great
3818 reviews
Booking.com 8.1 · 3818 reviews
About
Hotel Madrid Centro, Affiliated By Melia
Hotel Madrid Centro, Affiliated By Melia sits on Gran Via, Madrid's iconic boulevard, with the baroque Catedral de la Almudena a short stroll away. The 3-star property keeps things straightforward: clean rooms, a fitness centre, and a 24-hour reception that guests repeatedly mention for its helpfulness, from Wi-Fi fixes to currency exchange and local tips.
The hotel's location earns its highest praise, with Plaza de España metro nearby and major sights within walking distance. Rooms range from standards to family and triple configurations, some with balconies or patio views. On-site parking is available, and the breakfast buffet is a highlight—varied, with gluten-free products and several milk options.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central and walkable — On Gran Via, with the cathedral a 5-minute walk away and major sights reachable on foot. Plaza de España metro is also close.
- Helpful, praised staff — Reception team consistently called amicable and supportive, assisting with Wi-Fi, currency exchange, and local recommendations.
- Breakfast with variety and dietary options — Guests highlight a complete spread with gluten-free products and several milk types, plus quick table turnover even when busy.
- Clean and comfortable rooms — Rooms described as neat and clean, with some offering balconies or patio views, and the property overall quiet.
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Worth weighing
4 to weigh- Mixed score for rooms and cleanliness — While many guests find rooms clean, the category rating sits at 7, suggesting some inconsistency or dated elements.
- Service rating is moderate — The price and service category scores 7, below the location and dining scores, pointing to room for improvement in service consistency.
- Lost items may not be recoverable — One guest reported leaving a jacket behind and being unable to get it back despite contacting the hotel.
- No pets allowed — The hotel does not accommodate pets, which may be a drawback for travellers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Triple Room
- 3 Single beds
- Bathtub
Standard Room Views
- 1 Double bed
- Bathtub
Standard Room
- 2 Single beds
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- 24-hour reception
- Lift
- Rooms/Facilities for disabled
- Safe deposit box
- Vending machines
Services
- Room service
- Laundry
- Tour desk
- Fax/Photocopying
In-room
- Free Wi-Fi in rooms
- Mini-bar
- Sitting area
- Ironing facilities
- Rollaway beds
- Bathtub
- Bathroom telephone
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Wellness & Accessibility
- Fitness centre
- Public Bath
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.1/10 from 3,818 reviews
Booking.com · 8.1 · 3818 reviews
8.1Verified guest“The staff were very helpful, especially with getting the Wi-Fi set up. Location was perfect, just a short walk from a huge pedestrian square.”
8.1Verified guest“Breakfasts were excellent, with plenty of meat and options to suit everyone.”
8.1Verified guest“Good value, felt brand-new, and had a balcony.”
8.1Verified guest“Modern hotel with friendly reception staff. Location was perfect, close to a famous street, with a supermarket and shopping area right across the road.”
8.1Verified guest“Loved being so close to great spots like Txapela and Papizza, and the gyudon places nearby are not to be missed. Breakfast was solid too, worth getting up for.”
8.1Verified guest“The room was spotless, and you can tell the housekeeping staff work hard. Breakfast had a huge variety, with gluten-free options and different milks—normal, lactose-free, skimmed, and soya. Even when busy, they found us a table quickly, thanks to the dining room team.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: The hotel sits on Madrid's most famous shopping street, with theatres, shops, and eateries right outside.
Royal Palace & Cathedral: The baroque Catedral de la Almudena is a 5-minute walk and the Royal Palace is just beyond it.
Plaza de España: A short stroll to this major square and metro station, making it easy to connect across Madrid.
Gran Via, 72, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 115 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is listed as an amenity, though details on cost or booking are not specified in the available data.
Does the hotel allow pets?
No, pets are not permitted at the property.
What dining options are available?
Guests have praised the breakfast buffet, which includes gluten-free products and a variety of milk options. Vending machines are also on-site.
Is the hotel accessible for guests with disabilities?
Yes, the hotel offers rooms and facilities for disabled guests, including accessible bathrooms and toilets.
Does the hotel have a fitness centre?
Yes, a fitness centre is available for guests.
The bottom line
A solid, well-located 3-star for travellers who want Gran Via convenience, a filling breakfast, and a helpful front desk—without expecting luxury.
8.1Given its central position and guest praise, it's a reliable pick for a city break in Madrid.
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